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Have a question? Looking for assistance? Trying to get pre-approved for a loan? We’re here for you.


The Prime One Home Loans team consists of highly trained, knowledgeable, and licensed loan officers ready to assist you at every stage of the mortgage process. Whether you’re looking for more information on a loan product, would like to check on the status of a mortgage application, want to get pre-approved, or have a question or concern, please contact us using the call-in information or submission form below.


We look forward to hearing from you!

Office: (800) 353-7453
Office Hours: Monday to Friday: 9:00 AM – 6:00 PM
Saturday to Sunday: Closed
 Branch Address: 3901 Arlington Highlands Blvd, Ste #200 Arlington TX 76018


For questions and comments :
Please contact corporate: (800) 700-7885
or email:

Covid-19 Notice:We are conducting business during normal business hours. However, for the safety of our customers and employees right now, we prefer to provide service via technology. In person meetings are available by appointment, please contact your loan officer or branch directly via phone or email for their specific hours or alternative means for conducting business. Thank you.

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